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Patient Benefits

Patients Survey

Thank you for trusting CareMed Pharmaceutical Services with your specialty pharmacy needs. We strive for excellence in quality delivery of specialty pharmacy medications and services. In order to insure the highest level of service, we are continually seeking ways to improve performance. Please fill out the survey below and let us know how your experience has been and offer any suggestions:

Information in this survey is for the purpose of increasing our level of service to you. Your identity will remain confidential and not be resold or used for marketing purposes.
 
1. The staff was courteous, respectful, and helpful:
 
2. The clinical care coordinator was courteous and knowledgeable:
 
3. The clinical pharmacist was courteous and knowledgeable:
 
4. My supplies were delivered as indicated in a prompt and efficient manner:
 
5. My refills are always on time:
 
6. Patient rights and responsibilities were adequately explained to me:
 
7. The reimbursement specialist explained my insurance benefits to my satisfaction:
 
8. Adequate Information about possible side effects caused by my medications was supplied:
 
9. I received written instructions on what to do if my services were interrupted due to weather or natural disaster:
 
10. The response I received when I called for assistance on weekends or after hours was satisfactory:
 
11. My overall satisfaction with CareMed Specialty Pharmacy Services is excellent:
Please give us suggestions on how we can enhance our services:
Please feel free to add any comments:
First Name:
Last Name:
Group# (required)
Telephone:
Email Address:
* Your name and e-mail address will remain confidential and not be resold or used for marketing etc.
Would you like for us to contact you to discuss your additional comments:
 
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